State Farm® Insurance Agent Shawn-Michael Wilkins Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jackie Gardner
August 7, 2025
5
out of
5
rating by Jackie Gardner
"Best customer service to find the policy that fit all our needs"
We responded:
"Thank you so much for those kind words. Providing excellent customer service is our top priority. Please don't hesitate to reach out if you need any further assistance. Shawn "
Andrew Clarke
August 6, 2025
5
out of
5
rating by Andrew Clarke
"Quinn, Shawn, and the whole team have been great in helping our family with our insurance needs. Would recommend anyone who wants a fair price and overall great service!"
We responded:
"Thank you for your wonderful review. We are so happy to hear that you had a great experience with our office. Your support means a lot, and we look forward to serving you again in the future! Shawn"
Wally Gardner
August 6, 2025
5
out of
5
rating by Wally Gardner
"Very helpful. Great customer service."
We responded:
"We're glad to hear you found our customer service helpful. If you ever need anything else, please don't hesitate to reach out. Shawn"
Matthew Jones
August 6, 2025
5
out of
5
rating by Matthew Jones
"Quinn’s fantastic - he’s a great communicator and always willing and able to answer my myriad of questions. I feel confident in their work and trust him and the rest of the team there."
We responded:
""Thank you so much for your wonderful feedback! We’re thrilled to hear that Quinn’s communication and support have made such a positive impact. Building trust and confidence with our clients is very important to us, and we’re glad you feel that with Quinn and the team. Please don’t hesitate to reach out whenever you have more questions—we’re always here to help!" Shawn"
andrew knox
August 6, 2025
5
out of
5
rating by andrew knox
"Quinn took great care of me. Made sure I fully understood my options and what he recommended would work best based on my situation. He’s been continuously making sure I’m happy with my service. Highly recommend working with him!"
We responded:
"Thank you for your recommendation! We're delighted to hear that Quinn took great care of you and ensured you understood your options clearly. Providing personalized service and ongoing support is very important to us. Please feel free to reach out anytime—we’re always here to help!"
Sitta Williams
July 26, 2025
5
out of
5
rating by Sitta Williams
"Quinn helped me with all of my auto and home insurance needs. As I progressed through changing from my previous insurance provider, Quinn patiently explained all aspects of the policies. The process was easy from the customer side, and I am happy with the coverage and premiums."
We responded:
"Thank you for sharing your experience! We’re glad Quinn could assist you with your auto and home insurance needs and make the transition smooth and easy. It’s great to hear you’re happy with your coverage and premiums. Please don’t hesitate to reach out if you have any questions or need further assistance! Shawn"
Guillermo Dittmar
July 24, 2025
5
out of
5
rating by Guillermo Dittmar
"Great Team! Amazing customer service and fast response 👍🏼"
We responded:
"Guillermo, thank you so much for your wonderful review! We’re delighted to hear you had a great experience with us. Your support means a lot, and we look forward to helping you again in the future! Shawn"
Gary Bradtke
July 24, 2025
5
out of
5
rating by Gary Bradtke
"My experience with Shawn has been great so far! He is good at returning calls and text! He helped me when I didn’t even know I needed it! Looking forward to a long time relationship with State Farm."
We responded:
"Gary, thank you so much for your kind words and for choosing us! We’re thrilled to hear about your positive experience and look forward to serving you again soon. If there’s anything else we can do for you, please don’t hesitate to reach out. Shawn"
Hank Miller
July 23, 2025
5
out of
5
rating by Hank Miller
"Always helpful, and always a great service, and great people"
We responded:
"Thank you Hank, we will continue to provide you the service you deserve and expect. We appreciate you too. Shawn"
Beau Lynn
July 23, 2025
5
out of
5
rating by Beau Lynn
"In the past I dealt with state farm years ago.so my wanted me to try you all again and to my surprise they were great to deal with and explained everything to me plain and to the point.i am very glad I called again thanks for all your help.."
We responded:
"Hey Beau, Thank you so much for coming back to State Farm! I truly appreciate your continued support and are thrilled to hear that you had a great experience with Quinn. We look forward to serving you again soon! Shawn"
J. Black
July 23, 2025
5
out of
5
rating by J. Black
"Great service!"
We responded:
"Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear about your experience. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Shawn"
Tim Wood
April 15, 2025
5
out of
5
rating by Tim Wood
"Shawn..was very helpful. I always have Great customer service from his office..you folks have Jake.i got Shawn..Highly recommend State Farm for any Insurance you may need.."
We responded:
"Thank you Tim for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Sorry that Jake was unavailable!"
Adam Blair
February 3, 2025
1
out of
5
rating by Adam Blair
"My experience with State Farm was overwhelmingly negative, and I strongly recommend against using their services. I initially chose State Farm in March 2023 for auto and renter’s insurance because their premiums were highly competitive. However, my house was broken into in September 2023, and I filed a claim for approximately $11,500. State Farm only offered to pay $3,200. In hindsight, I should have rejected this payment and hired a lawyer to contest the $8,300 difference. The payment itself took three weeks to process, requiring daily follow-ups on my part. My agent, Shawn Wilkins, never reached out to me. State Farm claimed the difference was due to jewelry not being covered, but when I requested a copy of my policy to verify the terms, I never received a response. After my renter’s insurance expired, I received a letter stating that State Farm was dropping me from coverage. Shortly after, my auto insurance premium increased by 16%, which I suspect was an attempt to recoup their losses from my renter’s insurance claim. I would strongly advise against using State Farm and would actively discourage others from choosing their services."
We responded:
"Adam, I am very sorry to hear about your experience. However, I guess I must ask you to remove your review since I was not your agent. Your policies were with my fathers office and a completely different agency so I have no knowledge of your issues or claim. I would be happy to discuss with you if needed but unfortunately I cannot respond since you were never a customer. Again, I am sorry to hear about your problems but I was not your agent and kindly ask to remove your review. Thanks, Shawn Jr."
Mary Morrow
January 1, 2024
5
out of
5
rating by Mary Morrow
"Been with them for years. Mrs. Pat is so nice and sweet. I have really enjoyed being with them for all these years."
We responded:
"Thanks Ms. Mary, glad we have been able to help you out all those years. "
Kirk Cotham
October 25, 2023
5
out of
5
rating by Kirk Cotham
"Shawn and his team have handled out personal insurance needs for years and have always gone the extra mile to give the best service. Highly recommended."
We responded:
"Thanks Kirk! We appreciate you too."
Trailer Wager
April 21, 2023
5
out of
5
rating by Trailer Wager
"My folks at State Farm got my back"
We responded:
"Thanks for your 5 star review. We love to get feedback. Stop by our office if you even need any help with your insurance needs."