State Farm® Insurance Agent Shawn-Michael Wilkins Jr
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adam Blair
February 3, 2025
"My experience with State Farm was overwhelmingly negative, and I strongly recommend against using their services. I initially chose State Farm in March 2023 for auto and renter’s insurance because their premiums were highly competitive. However, my house was broken into in September 2023, and I filed a claim for approximately $11,500. State Farm only offered to pay $3,200. In hindsight, I should have rejected this payment and hired a lawyer to contest the $8,300 difference. The payment itself took three weeks to process, requiring daily follow-ups on my part. My agent, Shawn Wilkins, never reached out to me. State Farm claimed the difference was due to jewelry not being covered, but when I requested a copy of my policy to verify the terms, I never received a response. After my renter’s insurance expired, I received a letter stating that State Farm was dropping me from coverage. Shortly after, my auto insurance premium increased by 16%, which I suspect was an attempt to recoup their losses from my renter’s insurance claim. I would strongly advise against using State Farm and would actively discourage others from choosing their services."
"Adam, I am very sorry to hear about your experience. However, I guess I must ask you to remove your review since I was not your agent. Your policies were with my fathers office and a completely different agency so I have no knowledge of your issues or claim. I would be happy to discuss with you if needed but unfortunately I cannot respond since you were never a customer. Again, I am sorry to hear about your problems but I was not your agent and kindly ask to remove your review. Thanks, Shawn Jr."
Mary Morrow
January 1, 2024
"Been with them for years. Mrs. Pat is so nice and sweet. I have really enjoyed being with them for all these years."
"Thanks Ms. Mary, glad we have been able to help you out all those years. "
Kirk Cotham
October 25, 2023
"Shawn and his team have handled out personal insurance needs for years and have always gone the extra mile to give the best service. Highly recommended."
"Thanks Kirk! We appreciate you too."
Trailer Wager
April 21, 2023
"My folks at State Farm got my back"
"Thanks for your 5 star review. We love to get feedback. Stop by our office if you even need any help with your insurance needs."